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Business WhatsApp Pricing
Flexible Subscription Packages for Business WhatsApp
Pick a plan that fits your business volume. Zero setup fees, clear conversation charges, and full features.
We provide straightforward subscription tiers for our **Official Business WhatsApp Service** portal. Scale your helpdesk agents, store more customer contacts, and run multiple marketing broadcast templates with no hidden setup costs.
| Features / Plans | Starter Plan | Growth Plan | Enterprise Plan |
|---|---|---|---|
| Annual Platform Fee | ₹5,500 / year | ₹6,500 / year | Custom Quote |
| Supported Agents | 2 Helpdesk Agents | 5 Helpdesk Agents | Unlimited Agents |
| Stored Contacts Limit | 10,000 Contacts | 50,000 Contacts | Unlimited |
| Daily Broadcast Limit | Meta Tier Limits(1K-100K) | Meta Tier Limits(1K-100K) | Meta Tier Limits(100K+) |
| Chatbot Builder | Basic Auto-Responder | Interactive Bot Builder | Advanced API & Webhooks |
| Meta Conversation Cost | Direct Meta Rates(At Cost) | Direct Meta Rates(At Cost) | Direct Meta Rates(At Cost) |
Understanding Meta Conversation-Based Charges
Meta charges for the WhatsApp Business API based on 24-hour conversation sessions. Conversations are split into 4 distinct categories:
- Marketing Conversations: Initiated by the business to send promotional offers, discount codes, or products catalog.
- Utility Conversations: Initiated by the business to deliver transactional updates, post-purchase notifications, or delivery alerts.
- Authentication Conversations: Initiated by the business to send secure, template-locked OTPs for verification.
- Service Conversations: Initiated by the customer. Any conversation started in response to a customer query is billed at service conversation rates.
Note: Every WhatsApp Business Account (WABA) gets 1,000 FREE Service Conversations per month, provided by Meta. All conversation fees are billed based on standard Meta region pricing.
